Terms of Service

Last updated March 25, 2026

AGREEMENT TO OUR LEGAL TERMS
We are SermonUp (‘Company‘, ‘we‘, ‘us‘, or ‘our‘).
We operate the website https://sermonup.com (the ‘Site‘), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms‘) (collectively, the ‘Services‘). You can contact us by email at info@sermonup.com.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (‘you‘), and SermonUp, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the ‘Last updated’ date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2. INTELLECTUAL PROPERTY RIGHTS

2.1 Our Intellectual Property
SermonUp and its licensors own all intellectual property rights in the Service, including the software, platform, design, features, functionality, and all related materials (collectively, the “Service Content”), as well as any trademarks, logos, and branding (“Marks”).

The Service Content and Marks are protected by applicable copyright, trademark, and other intellectual property laws in the United States and internationally.

2.2 User Content Ownership
You retain all ownership rights in any content you upload or create using the Service, including audio recordings (such as sermons or meetings), text, notes, and any materials derived from them (“User Content”), as further described in the User Content section.

2.3 AI-Generated Outputs
The Service may generate transcripts, summaries, study pages, or other outputs based on your User Content (“Generated Content”). Subject to your compliance with these Terms, you may use such Generated Content for your personal, ministry, or internal organisational purposes.

SermonUp does not claim ownership of Generated Content derived from your User Content, but you acknowledge that such content is generated using automated systems and may not be unique or free from errors.

2.4 License to Use the Service
Subject to your compliance with these Terms, SermonUp grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, ministry, or internal organisational purposes.

2.5 Restrictions
Except as expressly permitted in these Terms, you may not:

  • copy, reproduce, distribute, or create derivative works from the Service Content;
  • reverse engineer, decompile, or attempt to extract the source code of the Service;
  • use the Service or its Content to build a competing product or service;
  • use SermonUp’s trademarks, logos, or branding without prior written permission.

2.6 Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant SermonUp a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate such feedback without any obligation to you.

2.7 Reservation of Rights
All rights not expressly granted to you are reserved by SermonUp. Any unauthorised use of the Service, Content, or Marks may result in termination of your access to the Service.

3.USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a
minor in the jurisdiction in which you reside
; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

 

4.USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
5.PURCHASES AND PAYMENT

Certain features of the Service may require payment of fees. Before completing a purchase, you will have the opportunity to review and accept the applicable fees. All fees are stated in U.S. Dollars and are non-refundable except where required by applicable law.

5.1 Pricing
SermonUp reserves the right to determine and update pricing for the Service at any time. We will make reasonable efforts to keep pricing information on our website up to date. We may change fees for any feature of the Service, including subscription plans and one-off purchases, provided that any such changes will apply only to future billing periods and you will be notified in advance where required. SermonUp may offer promotional pricing or features to certain users, and such offers may not apply to all users.

5.2 Payment Authorization
By purchasing any paid feature of the Service, you authorize SermonUp and its payment processor, Stripe, to charge all applicable fees, including taxes, to the payment method you provide. This includes subscription fees and any one-off purchases such as pay-as-you-go uploads or credits. Stripe may perform authorization checks to verify that your payment method is valid and has sufficient funds.

5.3 Subscription Services

General
SermonUp offers subscription plans with recurring billing (“Subscription Services”). By subscribing, you authorize SermonUp and Stripe to automatically charge your payment method on a recurring basis (e.g. monthly or annually) until you cancel your subscription.

Your subscription billing date is the date you first subscribe. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

Usage Allowances
Subscription plans may include monthly usage allowances, such as a number of audio uploads or transcription capacity. These allowances are available only during the active billing period and do not roll over to future periods. Any unused allowances will expire at the end of each billing cycle.

5.4 One-Off Purchases (Pay-As-You-Go)
SermonUp may offer one-off purchases, such as pay-as-you-go uploads or credit packs. These purchases are billed at the time of purchase and do not automatically renew. Unless otherwise stated, such credits remain available until used or until your account access is terminated. One-off purchases are non-refundable except where required by applicable law.

5.5 Failed Payments and Account Suspension
If any payment is not successfully processed, SermonUp may suspend or restrict access to paid features of the Service until payment is completed. We reserve the right to limit or terminate access to the Service for accounts with outstanding balances.

You are responsible for providing accurate and up-to-date payment information and for ensuring that all fees are paid when due.

6. CANCELLATION

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. You will retain access to your subscription and any remaining usage allowances until that date, after which access will be restricted unless you renew or purchase additional usage.

Cancellation of a subscription does not entitle you to a refund for any unused portion of the billing period, except where required by applicable law.

If you are unsatisfied with our Services, please contact us at info@sermonup.com and we will do our best to assist you.

7.PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorised framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (‘gifs’), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as ‘spyware’ or ‘passive collection mechanisms’ or ‘pcms’).
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorised script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
  • Use the Services to advertise or offer to sell goods and services.
  • Sell or otherwise transfer your profile.

 

8.USER CONTENT

8.1 User Content
Certain features of the Service allow you to upload, submit, or create content, including audio recordings (such as sermons or meetings), text, notes, and generated outputs such as transcripts, summaries, and study pages (“User Content”). You retain all rights, including intellectual property rights, in the User Content you provide to SermonUp.

8.2 Recordings and Consent
If you upload or record audio that includes other individuals (such as meetings or conversations), you are solely responsible for complying with all applicable laws, including obtaining any required consent or providing appropriate notice to those individuals.

8.3 License to SermonUp
To provide the Service, you grant SermonUp a worldwide, non-exclusive, royalty-free license to host, store, process, and use your User Content for the purpose of operating, improving, and delivering the Service. This includes generating transcripts, summaries, and study pages from your content.

This license is limited to what is necessary to provide the Service and does not grant SermonUp ownership of your User Content.

8.4 Storage and Deletion
You may delete your User Content from your account at any time. Deleted content may be retained for a limited period (such as in a temporary recovery or backup system) before being permanently removed. Once permanently deleted, User Content cannot be recovered.

8.5 Sharing and Public Content
The Service may allow you to share your User Content or generated outputs (such as study pages) with others, including via public links. You are responsible for deciding what content you share and with whom.

While SermonUp provides features to control sharing, we cannot guarantee that shared content will not be accessed or distributed by others. To the fullest extent permitted by law, SermonUp is not responsible for how your shared content is used by third parties.

8.6 Your Responsibilities
You are solely responsible for your User Content and represent and warrant that:

  • you own or have the necessary rights, permissions, and consents to use and upload the User Content;
  • your User Content does not infringe or violate any third-party rights, including intellectual property, privacy, or other legal rights;
  • your User Content complies with all applicable laws and regulations; and
  • your User Content is not unlawful, harmful, abusive, defamatory, or otherwise inappropriate.

8.7 Content Moderation
SermonUp is not obligated to review or monitor User Content but reserves the right to remove or restrict access to any content that violates these Terms or is otherwise deemed inappropriate, at our sole discretion.

8.8 No Responsibility for User Content
SermonUp does not control and is not responsible for User Content uploaded or shared by users. You acknowledge that content generated by the Service (such as transcripts or summaries) may not be fully accurate and should be reviewed before use or sharing.

 

9.SUBPROCESSORS AND DATA PROCESSING

9.1 Use of Subprocessors
You acknowledge and agree that SermonUp may engage third-party service providers (“Subprocessors”) to support the delivery of the Service. These Subprocessors may process User Content and personal data on our behalf for purposes such as payment processing, transcription, and AI-powered summarisation.

9.2 Data Protection and Safeguards
SermonUp takes reasonable steps to ensure that all Subprocessors are subject to appropriate data protection obligations consistent with applicable data protection laws. This includes entering into agreements that require Subprocessors to process data only as necessary to provide their services and to implement appropriate security measures.

9.3 Current Subprocessors
SermonUp currently uses the following key Subprocessors:

  • Stripe (United States)
    Cloud-based payment processing provider used to process subscription payments and transactions.
  • OpenAI (United States)
    AI provider used for generating summaries, study content, and other outputs. Customer data is not used to train or improve OpenAI’s models, and data sent via API is not stored for model training purposes.
  • Deepgram (United States)
    AI-powered transcription provider used to convert audio into text. Customer data is not used to train or improve Deepgram’s models, and data is processed solely for transcription purposes.

9.4 Changes to Subprocessors
SermonUp may update or replace Subprocessors from time to time. Where appropriate, we will update this list or provide notice of significant changes. Continued use of the Service after such updates constitutes acceptance of the updated Subprocessors.

9.5 Responsibility
SermonUp remains responsible for the performance of its Subprocessors in connection with the Service, to the extent required by applicable law.

10.SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
11.PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy:https://sermonup.com/privacy-policy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
12.TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
13.MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
14.GOVERNING LAW
These Legal Terms are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. SermonUp and yourself both agree to submit to the non-exclusive jurisdiction of the courts of London, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in the United Kingdom, or in the EU country in which you reside.
15.DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a ‘Dispute’ and collectively, the ‘Disputes’) brought by either you or us (individually, a ‘Party’ and collectively, the ‘Parties’), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
Any dispute arising from the relationships between the Parties to these Legal Terms shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be London, United Kingdom. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of the United Kingdom.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
16.CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
17. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGEMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
18.AI DISCLAIMER AND LIMITATIONS OF LIABILITY

18.1 AI-Generated Content Disclaimer
SermonUp uses artificial intelligence and automated systems to generate transcripts, summaries, study pages, translations, and other outputs (“Generated Content”) based on User Content.

You acknowledge and agree that:

  • Generated Content is provided for informational and assistive purposes only;
  • Generated Content may contain errors, omissions, or inaccuracies;
  • Generated Content may not fully reflect the original meaning, intent, or theological context of the source material; and
  • You are solely responsible for reviewing, editing, and verifying any Generated Content before using, sharing, or relying on it.

SermonUp does not provide theological, legal, or professional advice, and Generated Content should not be relied upon as such.

18.2 Service Provided “As Is”
The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, SermonUp makes no warranties or representations, express or implied, regarding the Service, including but not limited to:

  • uninterrupted or error-free operation;
  • accuracy, reliability, or completeness of any content or outputs;
  • suitability of the Service for your particular needs.

18.3 Limitation of Liability
To the fullest extent permitted by applicable law, SermonUp and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • loss of data, content, or recordings;
  • loss of revenue, profits, or business opportunities;
  • errors or inaccuracies in transcripts, summaries, or study pages;
  • any decisions made or actions taken based on the use of the Service or Generated Content.

SermonUp’s total liability for any claim arising out of or relating to the Service shall not exceed the total amount paid by you to SermonUp in the twelve (12) months preceding the claim.

18.4 User Responsibility
You are solely responsible for:

  • the accuracy, legality, and use of your User Content;
  • ensuring that any recordings comply with applicable laws (including consent requirements);
  • reviewing all Generated Content before use or distribution; and
  • maintaining your own copies of important content or data.

18.5 No Guarantee of Storage or Availability
While SermonUp takes reasonable steps to protect and store your data, we do not guarantee that User Content or Generated Content will be stored without loss, corruption, or interruption. You are responsible for maintaining backups of any important data.

19.INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
20.USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
21.ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
22.CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916)445-1254.
23.MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
24.CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: info@sermonup.com.